Rover Gear Bag Buddy Hands-Free Poo Carrier

We offer returns and exchanges within 60 days of receiving your order. You can return your item and receive a refund to the original payment method or exchange your item for something new.

Please note: When returning an item, a $6 return shipping fee will apply. Consumables are not eligible for returns. We do not accept returns on personalized items. If you typed your personalization incorrectly, please let us know within 7 days of receiving the item and we will send you a one-time code for 50% off this item so you can reorder.

We stand behind our Bag Buddy and hope you and your dog love using it! That’s why we offer a one-year warranty to replace your harness if defective. Our warranty does not include:
- Damage from chewing
- Lost or stolen
- Outgrown
- Exhibiting normal wear and tear, including fading
- Items that were donated, sponsored, or given as a free promotion
- Intentional damage
- Damage caused by human error
- Items that are simply dirty
- Replacement items provided under this guarantee.
To exercise your warranty, please contact store-help@rover.com. You can also return or exchange your Bag Buddy for any reason within 60 days of purchasing—just be sure it’s in new condition, with the original packaging, and that you return it where you purchased it from.