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About Sleepypod: Sleepypod’s #1 priority? Your pet’s safety. They create thoughtfully made carriers, leashes, and more so your pets can travel comfortably. Each product is thoroughly researched and tested, so you never have to guess about the safety of your pet’s products.
We offer returns within 60 days of receiving your order. You can return your item and receive a refund to the original payment method. Unfortunately we are not processing exchanges at this time.
Please note: When a return shipping label is provided, a $6 return shipping fee will apply. You may return merchandise through other shipping methods at your own cost. Consumables are not eligible for returns. We do not accept returns on personalized items. If you typed your personalization incorrectly, please let us know within 7 days of receiving the item and we will send you a one-time code for 50% off this item so you can reorder.