About West Paw: They say dogs are man’s best friend, and West Paw wants to return the favor. That’s why they make products from eco-friendly materials that dogs love and fit into a life full of jumping, running, chewing, napping, cuddling, and playing.
We offer returns within 60 days of receiving your order. You can return your item and receive a refund to the original payment method. Unfortunately we are not processing exchanges at this time.
Please note: When a return shipping label is provided, a $6 return shipping fee will apply. You may return merchandise through other shipping methods at your own cost. Consumables are not eligible for returns. We do not accept returns on personalized items. If you typed your personalization incorrectly, please let us know within 7 days of receiving the item and we will send you a one-time code for 50% off this item so you can reorder.