About West Paw: They say dogs are man’s best friend, and West Paw wants to return the favor. That’s why they make products from eco-friendly materials that dogs love and fit into a life full of jumping, running, chewing, napping, cuddling, and playing.
We offer returns and exchanges within 60 days of receiving your order. You can return your item and receive a refund to the original payment method or exchange your item for something new.
Please note: When returning an item, a $6 return shipping fee will apply. Consumables are not eligible for returns. We do not accept returns on personalized items. If you typed your personalization incorrectly, please let us know within 7 days of receiving the item and we will send you a one-time code for 50% off this item so you can reorder.