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I have used the previous version of the whistle collar for the last 3 years and have been pleased but the recent upgrade is defective. The fit of the collar is poor compared to previous clasp collars and gets loose and falls off. My dogs collar had fallen off on my property supposedly and the collar thought it was still connected to the Wi-Fi. I contacted whistle customer service and attempted their fixes to include turning off my Wi-Fi router and searching with Bluetooth. After multiple attempts over the course of a week the battery eventually died and I am still unable to find the collar on my property. Whistle customer service is unhelpful in finding the product. I am fortunate that my dog was not wearing the collar but it seems unfortunate that a gps cellular collar can be lost so easily. I have no confidence that this product will assist you if you do lose your animal.