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About Sleepypod: Sleepypod’s #1 priority? Your pet’s safety. They create thoughtfully made carriers, leashes, and more so your pets can travel comfortably. Each product is thoroughly researched and tested, so you never have to guess about the safety of your pet’s products.
We offer returns and exchanges within 60 days of receiving your order. You can return your item and receive a refund to the original payment method or exchange your item for something new.
Please note: When returning an item, a $6 return shipping fee will apply. Consumables are not eligible for returns. We do not accept returns on personalized items. If you typed your personalization incorrectly, please let us know within 7 days of receiving the item and we will send you a one-time code for 50% off this item so you can reorder.
What’s the best way to put this harness on?
It takes just a few steps. First tighten the collar strap, then tighten the torso flap. Then velcro both flaps in place. For thinner pets, remove the velcro dot before you secure the flap.
Are there any buckles on this harness?
Nope, no buckles on this harness—it uses velcro to keep everything secure instead.
What are the benefits of using a martingale harness? How exactly does it work?
A martingale harness works by using a double loop attachment. As the dog pulls, the martingale loop will gently tighten to help curb pulling. The martingale constricts evenly and prevents choking or injury to your dog’s sensitive neck area, and makes walks easier for you, too.