About KONG: The beloved KONG Classic toy wouldn’t exist without Fritz the dog, a destructive chewer who, in 1970, gave up chewing on rocks and developed an affinity for a tough rubber Volkswagen bus part in an unusual shape—and the rest was history.
We offer returns and exchanges within 60 days of receiving your order. You can return your item and receive a refund to the original payment method or exchange your item for something new.
Please note: When returning an item, a $6 return shipping fee will apply. Consumables are not eligible for returns. We do not accept returns on personalized items. If you typed your personalization incorrectly, please let us know within 7 days of receiving the item and we will send you a one-time code for 50% off this item so you can reorder.
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