About Mimi Green: The team behind Mimi Green wants the items you choose for your dog to mean something to you. That’s why they proudly make each of their original designs by hand—from sewing to engraving—in their New Mexico studio.
We offer returns and exchanges within 60 days of receiving your order. You can return your item and receive a refund to the original payment method or exchange your item for something new.
Please note: When returning an item, a $6 return shipping fee will apply. Consumables are not eligible for returns. We do not accept returns on personalized items. If you typed your personalization incorrectly, please let us know within 7 days of receiving the item and we will send you a one-time code for 50% off this item so you can reorder.
s this collar considered a choke collar?
No—when adjusted correctly, your dog is never choked. The collar stays snug around their neck until the pressure is released.
How does a martingale collar work?
It’s simple! When your dog pulls, the front loop on the collar tightens, so they can’t escape their collar.
Is this collar adjustable? What is the best way to adjust it to the right size?
Yes, the collar is adjustable. The martingale collar can be buckled into place or slipped over your dog’s head. Then you can adjust it down to fit their neck. Leave at least two fingers loose for comfort.
Does this collar stretch?
No, the webbing does not stretch. The loop does tighten when it is pulled.